Prepare for Your Visit  |  Insurance and Billing  |  Appointments
Financial Policy  |  Referrals  |  Prescriptions  |  Emergencies

Prepare for Your Visit
On your first visit to our office, our receptionist will ask you to complete a patient information form. The questions we ask will provide the doctors with essential data on your health and medical history. You will also be asked questions concerning your insurance and billing information. There will be times when we will have to contact you, so please provide as complete information as possible. Periodically, you will be asked to update your patient file in order to receive the best care and service.

Insurance and Billing
We participate in most insurance and HMO plans available in this area. Should you have any questions about whether we participate in your plan, a member of our office staff will be happy to help you. We file all insurance claims as a service to our patients.

Health insurance is designed to help you meet the cost of medical services. In most cases, it is not designed to pay total fees. Each policy and provider offers its own terms. Please be familiar with your coverage when discussing any claim with us. If you are unsure of your policy coverage, we recommend that you call the 1-800 number listed on the back of your insurance card.

We cannot hold another party responsible for payment of services that you receive. This applies to insurance companies, as well as to other parties who you may believe are responsible for payment of your bills. We will ask you to be responsible for payment if you are not covered by insurance plans for which we are providers.

Appointments
Office visits are by scheduled appointments. At times, unfortunately, emergencies and delays are possible. Should we ask you to reschedule your appointment, your patience is greatly appreciated. We make a sincere attempt to adhere to the office schedule as much as possible.

If you cannot keep your appointment, please notify us as soon as possible.

Financial Policy
We make every effort to provide the highest quality medical care at a reasonable cost and will openly discuss fees and billing policies with you. We urge you to discuss any financial problems with us so payment arrangements, acceptable to both parties, may be made.

Referral Numbers
If your insurance company requires a referral for you to see a specialist, please work with your primary care doctor to secure the referral number before you arrive at our office. Following this procedure will help you avoid lengthy delays waiting for the number once you arrive at our office.

Prescriptions
Prescriptions and refills of prescriptions will be issued during normal business hours.

Emergencies
If you are in an emergency situation and feel you need to be seen immediately, please call 911. Our physicians are available and on call 24 hours a day for emergencies.

 

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